The Children’s Aid Society of London and Middlesex (CASLM) is committed to keeping your personal information safe and confidential.  The privacy of our service users is very important to us.

Within Part X (10) of the Child, Youth and Family Services Act, 2017 (CYFSA), there are laws that protect your personal information and set requirements for the child welfare sector to adhere to when collecting, using and sharing personal information.

Privacy includes:
the right to freedom from unauthorized intrusion into personal information;
the right to keep certain personal information to oneself;
the right to decline contact/communication with others; and,
the right to access to one’s own personal information.

Privacy Office Contact Information

The information contained in the Privacy section of our website page has been designed to provide general information about how we collect, use and share your personal information. Additionally, the CASLM has a designated Privacy Officer position. 

If you have questions or concerns about how we collect, use and share personal information you are encouraged to read through our posted material and/or contact our Privacy Office at: [email protected] or 519-455-9000 ext. 2411.



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